Enhance customer satisfaction in Banking and Finance by using WhatsApp for communication
- Carry out KYC processes like ID verification, document verification etc.
- Run click to WhatsApp ads to promote your BFSI products and services.
- Respond to customer queries 24x7.
- Share reminder notifications about recurring payments and alerts.
Why they choose Shopkey and so should you!
- Omni Channel - In store & online
- Enterprise Ready
- Integrate everything into one platform
- Secure & StableStrong support team
- Proven results
Most Common Use-Cases
Proactively notify target audience about new offers, loyalty points and more.
- Conduct KYC processes such as ID verification and document verification.
- Provide 24x7 responses to customer queries with No-Code Chatbots & multi-agent live chat.
- Display your offerings through a WhatsApp storefront.
- Upsell & Cross-Sell by sending personalized BFSI products recommendations based on purchase history & credit score.
Use the power of WhatsApp to drive faster conversions through conversational commerce
- Verify and generate leads using timely greeting messages and follow-ups.
- Automate follow-ups on WhatsApp with leads and prospects.
- Provide personalized assistance for financial purchases, including loan applications and mutual funds.
- Answer FAQs quickly via custom auto-replies and help customers with their queries.
Decrease customer drop-offs and churn rates by utilizing WhatsApp as a channel to support their financial journeys.
- Efficiently onboard customers using interactive messages on WhatsApp.
- Gather personal information and guide customers to the next steps.
- Share additional details about your products and services through PDFs and videos.
- Carry out KYC processes like ID verification, document verification over an encrypted channel to expedite the loan applications.
Ensure a great after sales service experience for brand loyalty.
- Share reminder notifications about recurring payments.
- Issue alerts regarding transfer limits.
- Assist customers with account details and information on interest rates.
- Simplify the process of updating account information and resetting passwords.
- Share invoices, e-policies, and e-receipts with customers.
- Provide support for credit card actions such as blocking, renewing, upgrading, etc.
Ready to get easily discovered and grow your revenues with Whatsapp commerce?
Increase your business visibility and reach more customers on WhatsApp.
